How we handle your personal information when you order parts or contact our team.
When you place an order or submit an enquiry through our website, we collect the data you provide in the form: your name, email address, phone number, delivery address, and the details of your message or order. We also automatically receive technical data such as your IP address, browser type, and device identifiers for analytics and security purposes.
We process your personal data solely to fulfil your orders, respond to your support requests, and improve our service. Your contact details may be used to send order confirmations, shipping updates, and, with your consent, occasional product news. We do not sell or share your data for third-party marketing.
Our site uses essential cookies for session management and security. We also use analytics cookies (e.g., Google Analytics) to understand how visitors interact with our pages. You can manage your cookie preferences through your browser settings. By continuing to use the site, you consent to the use of cookies as described in this policy.
We may share your information with trusted third-party service providers who help us operate our website, process payments, and deliver shipments. These include hosting providers, email delivery services, and payment gateways. All processors are contractually bound to protect your data and use it only for the purposes we specify.
Under GDPR and applicable Irish law, you have the right to access, correct, delete, or port your personal data. You may also withdraw consent at any time. To exercise these rights, please contact us using the details below. We will respond to your request within 30 days.
If you have any questions about this policy or wish to make a privacy-related request, please email us at info@fltruckparts.com or call +353 85 633 4481. Our registered address is L1005, Fingal, Leinster, Ireland. You also have the right to lodge a complaint with the Irish Data Protection Commission.